FREE SHIPPING ON ORDERS OVER $50

Shipping & Returns

Returns

If anything happens and you would like to return your product, please contact customerservice@airqueen.ca with your order number, name and the product you would like to return/exchange. You will have 30 days from the date of purchase to return/exchange your purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please send the item to shipping return address found on your packing slip.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

Once approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.